If you are unable to solve the problem yourself, see your hearing aid dispenser.
Do not attempt to repair the hearing aid yourself.
| Problem |
Cause |
Solution |
| No sound |
Battery |
Check battery. Is battery dead,
upside down or wrong size? See your dispenser. |
| Earmold wax |
Check opening in canal end
of hearing aid (the portion that fits into the ear). It may be clogged
with wax. Clean it with the instrument provided with your hearing aid. |
| Battery door open |
Check that battery door is
completely closed. |
| Switch |
Check to see that switch is
turned to the "M" (microphone) position and not the "T"
(telephone) or "O" (off) position. |
| Weak or intermittent
sound |
Battery |
Is battery old, weak or defective?
Try new battery. Check for corrosion around the battery contacts and terminals.
See your dispenser. |
| Earmold wax |
Clean as described above or
readjust as above. |
| Feedback (whistling) |
Fit of hearing aid earmold
|
Earmold may not fit properly
or it may be inserted in ear improperly. Insert it again; press gently
on the earmold while it is in ear. If problem persists. see your dispenser. |
| Excessive wax in ear canal |
If you suspect wax, See physician
for removal. |
| Damaged case |
Check for any cracks in case.
If so, see your dispenser. |
| Noisy (scratchy)
sound |
Battery |
Is battery old, weak or defective?
Try new battery. Check for corrosion around the battery contacts and terminals.
See your dispenser. |
| Dirty volume wheel |
See your dispenser. |
Hearing
Aid Troubleshooting: In-the-Ear Hearing Aids
