If you are unable to solve the problem yourself, see your hearing aid dispenser.
Do not attempt to repair the hearing aid yourself.
| Problem |
Cause |
Solution |
| No sound |
Battery |
Is battery old, weak or defective,
right size? Try new battery. Check for corrosion around battery contacts
and terminals. See your dispenser. |
| Earmold wax |
Clean by separating receiver
from earmold. Wash earmold with mild soap and water, thoroughly air-dry
before reattaching to receiver. Earmold blower recommended. Ask dispenser. |
| Switch |
Check to see that switch is turned to
the "M" (microphone) position and not the "T" (telephone)
or "O" (off) position. |
| Cord |
Is cord twisted or cracked?
Is it securely attached to the receiver? See your dispenser. |
| Weak or intermittent sound |
Battery |
Is battery old, weak or defective?
Try new battery. Check for corrosion around the battery contacts and terminals.
See your dispenser. |
| Earmold wax |
Clean as described above. |
| Cord |
Is cord twisted or cracked? Is it securely
attached to the receiver? See your dispenser. |
| Feedback (whistling) |
Earmold fit |
Earmold may not fit properly
or it may be inserted in the ear improperly. Insert it again; press gently
on the earmold while it is in ear. If problem persists. see your dispenser. |
| Cracked case |
Check for any cracks in case.
If so, see your dispenser. |
| Excessive wax in ear canal |
If you suspect wax, See physician
for removal. |
| Noisy (scratchy)
sound |
Battery |
Is battery old, weak or defective?
Try new battery. Check for corrosion around the battery contacts and terminals.
See your dispenser. |
| Cord |
Is cord twisted or cracked?
Is it securely attached to the receiver? See your dispenser. |
| Microphone |
Clothing may be rubbing against
the microphone. Food or other debris may be clogging the microphone. If
microphone appears to be clogged, see your dispenser. |
| Dirty volume wheel |
See your dispenser. |
Hearing
Aid Troubleshooting: Body Hearing Aids 
